This Data Deletion Policy outlines how PADU NETWORK handles requests for the deletion of personal data in accordance with the Personal Data Protection Act (PDPA) of Malaysia. It explains the rights of individuals (“data subjects”) to request deletion of their personal data and our responsibilities in responding to such requests.
Under Malaysian data protection law, individuals have the right to erasure, also known as the “right to be forgotten.” This right enables individuals to request the deletion or removal of their personal data where there is no compelling reason for its continued processing.
As stipulated by the PDPA, the right to have personal data erased and to prevent further processing applies under the following circumstances:
The personal data is no longer necessary for the purpose for which it was collected or processed.
The individual withdraws their consent for data processing.
The individual objects to the processing and there is no overriding legal ground to continue.
The data was unlawfully collected or processed.
The personal data must be deleted to comply with a legal obligation.
PADU NETWORK stores user data solely for operational purposes, including the generation of recycling reports and communication with users.
We may retain the following types of personal data:
Full name
Email address
Recycling-related data (such as item submissions)
Optional data with consent: address, telephone number, and user notes
All data is stored securely on servers located in Malaysia and processed in accordance with our Privacy Policy.
If you have opted in to receive news or promotions, your data may also be stored in our Customer Relationship Management (CRM) system for marketing and communication purposes.
Users may request deletion of their personal data or user account by sending an email to:
Upon receiving the request:
The user’s account and associated data will be permanently deleted from our active systems.
Deleted data cannot be recovered once the process is completed.
We will provide confirmation once the data has been erased.
Please note that:
Backup copies of data may remain for a limited time due to routine system backups, but these will also be automatically deleted during regular purge cycles.
If your personal data has been stored in our CRM system (for newsletters, promotions, or communications), you may request deletion by contacting:
We will:
Process and complete the deletion request within 30 calendar days.
Notify you by email once the data has been deleted.
Strive to fulfill the request sooner whenever operationally possible.
PADU NETWORK may update this Data Deletion Policy periodically to reflect changes in legal obligations or our data management practices. The latest version will always be available at:
🔗 https://padunetwork.com/data-deletion-policy
We encourage users to review this policy regularly.
If you have any questions regarding this Data Deletion Policy or would like to request data deletion, please contact us:
PADU NETWORK
📧 Email: support@padunetwork.com
🌐 Website: https://padunetwork.com